Question 1

How quickly can you fix my broken springs?

Accepted Answer

We understand that a broken garage door spring is an urgent problem that can leave you stranded. Our rapid response team typically arrives within 2-4 hours for emergency spring repairs in our service area. We keep the most common spring sizes in stock on our service vehicles, so most repairs are completed in a single visit. For standard appointments, we offer same-day or next-day service. Springs are under extreme tension, so we strongly advise against DIY attempts – our trained technicians ensure safe, proper installation with our 3-year warranty on parts and labor.

Question 2

What causes broken springs in garage doors?

Accepted Answer

Garage door springs typically break due to normal wear and tear over time. Most springs are rated for 10,000-15,000 cycles (one cycle = one open and close). A typical household might use their garage door 3-5 times daily, meaning springs may last 7-10 years. Other factors include: rust and corrosion from humidity, extreme temperature fluctuations common in the Columbia River Gorge, lack of regular maintenance and lubrication, and improper spring sizing during original installation. We recommend annual maintenance inspections to catch early signs of spring fatigue, potentially preventing a complete break at an inconvenient time.

Question 3

Do you offer financing for new traditional door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment in your home. We offer flexible financing options to make your dream door affordable. Our financing programs include: 0% interest for 12 months on qualified purchases, low monthly payment plans up to 60 months, no prepayment penalties, and quick approval process. A new garage door can provide up to 97% return on investment according to Remodeling Magazine, making it one of the best home improvement investments you can make. Contact us for a free estimate and to discuss financing options that fit your budget.

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Serving the Columbia River Gorge